Privacy Notice
General
As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.
Responsible for the data processing (“data controller”) on this website and in our company is:
Michaela Jerusalem
Bertholdstraße 8
52066 Aachen
Germany
Phone: +49 172 6025 758
E-mail: m.jerusalem@jerusalem-beratung.de
General information
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
How long do we store your data?
In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:
- We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
- The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
- We are required by law to retain your data.
In this case, we will delete your data as soon as the requirement(s) cease to apply.
Data transfer to the USA
On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. The decision establishes that the US ensures an adequate level of protection for EU personal data transferred to US companies. This decision is based on new safeguards and measures put in place by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to data by US intelligence agencies. Binding safeguards were introduced to limit US intelligence agencies' access to what is necessary and proportionate to protect national security. In addition, enhanced oversight of US intelligence activities was established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus allows European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. A list of all certified companies can be found at the following link: https://www.dataprivacyframework.gov/s/participant-search.
A change in the European Commission's decision cannot be ruled out.
Your rights
Objection to data processing
IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
- THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.
Other rights
Withdrawal of your consent to data processing
Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
Right to complain to the competent supervisory authority
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.
Right to data portability
We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.
Right to information, deletion, and correction of data
According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.
Right to restriction of processing
In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:
- with your consent
- for the assertion, exercise or defense of legal claims
- to protect the rights of another natural or legal person
- for reasons of important public interest of the European Union or a Member State.
The right to restrict processing exists in the following situations:
- You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
- The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
- We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
- You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.
Hosting and Content Delivery Networks (CDN)
External hosting
Our website is hosted on a server of the following Internet service provider (hoster):
Scalingo SAS
13 rue Jacques Peirotes
67000 Strasbourg, Frankreich
Has a data processing agreement been concluded with the hoster or are standard contractual clauses (SCC) in place?
Yes
How do we process your data?
The hoster stores all the data from our website. This includes all personal data that is collected automatically or through entering. This can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.
On what legal basis do we process your data?
Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the legal basis of Art. 6 (1) lit. f) GDPR.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
- Do you want to be informed when cookies are set?
- Do you want to exclude cookies in general or for certain cases?
- Do you want cookies to be deleted automatically when you close the browser?
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.
Cookie consent with Cookiebot
What is Cookiebot?
Cookie consent, monitoring and control software
Who processes your data?
Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark.
Has a data processing agreement been concluded with Cookiebot?
Yes
Where can you find more information about data protection at Cookiebot?
https://www.cookiebot.com/de/privacy-policy/
How do we process your data?
We use Cookiebot to obtain your consent to store cookies on your device and to document it in a data protection compliant manner. When you visit our website and close the cookie window of Cookiebot requesting consent, the following data is transmitted to the company:
- your IP address in anonymized form
- the date and time of the consent
- the user agent of your browser
- the URL from which the consent was sent
- an anonymous, random and encrypted key
- your consent status, which serves as proof of consent
In addition, Cookiebot stores a cookie in your browser to associate the consents given or revoked with your browser. All data collected will be stored until the cookies are no longer needed, you delete the Cookiebot cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Cookiebot. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.
Server log files
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.
How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
- browser type and version
- operating system used
- referrer URL
- host name of the accessing computer
- Time of the server request
- IP address (anonymized if necessary)
We do not combine this data with other data but use it only for statistical analysis and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.
Inquiry by e-mail, telephone or fax
You can send us a message by e-mail or fax or call us.
How do we process your data?
We store your message as well as your self-made contact details or the transmitted telephone number in order to be able to process your inquiry including follow-up questions. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your inquiry has been conclusively processed.
- You request us to delete the data.
- You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Communication via WhatsApp
What is WhatsApp?
Instant messaging service
Who processes your data?
WhatsApp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Where can you find more information about data protection at WhatsApp?
https://www.whatsapp.com/legal/#privacy-policy
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
How do we process your data?
For communication with our customers and other persons outside our company, we use the instant messaging service WhatsApp in the variant "WhatsApp Business".
Communication takes place via end-to-end encryption (peer-to-peer). This prevents WhatsApp or other third parties from gaining access to the communication content. We have also set our accounts in such a way that no automatic matching with the address book on the smartphones used takes place. WhatsApp does, however, gain access to the metadata of the communication process (e.g., sender, recipient and time of communication) and, according to its own statement, shares this data with Meta, its parent company based in the USA.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- The purpose of the data processing has ceased to exist.
- You request us to delete the data.
- You revoke your consent to the storage.
The only time this does not apply is when we are legally obligated to retain the data.
On what legal basis do we process your data?
If our exchange via WhatsApp is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us and to maintain a business contact with other persons. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
ProvenExpert
What is ProvenExpert?
Rating seal and online service for obtaining customer feedback.
Who processes your data?
Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany.
Has a data processing agreement been concluded with ProvenExpert?
Yes
Where can you find more information about data protection at ProvenExpert?
https://www.provenexpert.com/de-de/datenschutzbestimmungen/
How do we process your data?
On our website there is a rating seal from ProvenExpert. Through the seal, ratings of our company by our customers are displayed and made available to other visitors of the website. When you visit our website, the provider of ProvenExpert learns from the embedded seal that our website was visited via your IP address. In addition, ProvenExpert collects the language settings on your device in order to display the seal in the appropriate local language.
On what legal basis do we process your data?
We have a legitimate interest in advertising our offers with a comprehensible display of customer reviews. The basis of the data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to data processing, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Analysis tools and advertising
We use the following tools to analyze the behavior of our website visitors and show you advertisements.
Hotjar
What is Hotjar?
Tool for analyzing user behavior
Who processes your data?
Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta.
Has a data processing agreement been concluded with Hotjar?
Yes
Where can you find more information about data protection at Hotjar?
https://www.hotjar.com/privacy
How can you prevent data collection?
Two ways to disable the tool: https://www.hotjar.com/opt-out
How do we process your data?
We are always interested in optimizing our web offer for users and placing advertisements in the best possible way. We are helped in this by Hotjar, a tool that analyzes user behavior and thus provides us with the necessary database for adjustments. Specifically, Hotjar processes the data of website visitors as follows:
- It records, among other things, which click and scroll movements users make with the mouse and how long the mouse pointer lingers at a certain position. From the collected data of all users, the tool then creates so-called heat maps, which make visible which website areas are particularly popular.
- It tells us how long users stayed on a subpage of our website and when they left the page.
- It can collect direct feedback from you as a website visitor.
- If users have started to fill out our contact form, the tool registers at which point they abandoned the input (so-called conversion funnels).
To recognize you as a user, Hotjar places cookies on your device or reads information stored on it via so-called device fingerprinting.
If you do not want Hotjar to collect your data, you can deactivate the tool. To do so, Hotjar Ltd. offers you two options under the following link: https://www.hotjar.com/opt-out.
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in analyzing user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have, for example, consented to the storage of cookies or otherwise consented to data processing by Hotjar, the legal basis is exclusively Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Brevo
What is Brevo?
Service for sending newsletters and messages and for analyzing recipient behavior and managing marketing activities.
Who processes your data?
Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.
Has a data processing agreement been concluded with Brevo?
Yes
Where can you find more information about data protection at Brevo?
https://www.brevo.com/de/legal/privacypolicy/ and https://www.brevo.com/de/legal/antispampolicy/
How do we process your data?
Brevo allows us to manage a database of email contacts, phone numbers or any other contact information in order to communicate with customers and other interested parties.
This may include collecting information on what date and time a message was read, as well as when the contacted person interacts with incoming messages, for example by clicking on links contained therein.
It is also possible to send - timed - messages to customers and other interested parties.
If you would like to receive our newsletter or other messages, we need your e-mail address/corresponding contact information. We will also check by means of a confirmation e-mail (double opt-in procedure) whether you are really the owner of this e-mail address and/or telephone number. We do not collect any further data or only on a voluntary basis. We use your data exclusively for newsletter dispatch/messaging.
If we send a newsletter via Brevo and you open it, a file contained in the newsletter automatically connects to Brevo's servers. In this way, the service learns that the newsletter has been opened and registers all clicks on the links it contains. In addition, Brevo collects technical information, such as the time of the retrieval, the IP address, browser type and operating system.
You can unsubscribe from the newsletter/messaging at any time.
How long do we store your data?
After you have unsubscribed, the data is deleted from the newsletter distribution list. Under certain circumstances, we may blacklist your e-mail address at the same time; this is necessary, for example, if we receive an objection to advertising from you. The storage then takes place on the basis of Art. 6 (1) lit. f) GDPR.
Otherwise, we reserve the right to delete the data at any time after the purpose for which it was collected has ceased to exist or at our own discretion.
On what legal basis do we process your data?
By entering your data in the subscriber list, you consent to data processing by Brevo. This is therefore carried out lawfully on the basis of Art. 6 (1) a) GDPR. You can revoke your consent by unsubscribing from the newsletter or by sending us an informal message. For us, this means that we may no longer send you newsletters from this point on.
Google Fonts (local hosting)
We use fonts from the US company Google on our website. We have installed the fonts locally, so there is no connection to Google's servers when you visit our website.
For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://policies.google.com/privacy?hl=de.
Data processing on social media
What is Social Media?
By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.
Who processes your data?
The respective operating companies of the social networks. You can find the individual operators below under the respective networks.
How is your data processed?
The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to track all processing operations on the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy statements of the respective social networks.
The processing of your data can be triggered by you visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you yourself are a user of the social network and logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you yourself have not registered a user account or are not logged in, the operator of the network may still collect your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles adapted to your behavior and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, the interest-based advertising may also be displayed on all devices on which you are or were logged in.
On what legal basis is your data processed?
Our profiles in the social networks are intended to ensure the broadest possible presence of our company on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.
Who is responsible for the processing of your data and how can you assert your rights?
If you visit one of our profiles on the social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered during this visit. In principle, you can assert your rights both against us and against the operator of the respective network.
Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the operator's specifications.
How long is your data stored?
If we collect data via our profiles in the social networks, these are deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them or you revoke your consent to storage. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.
Which social media do we use?
What is Facebook?
A social network
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Is your data transferred to third countries?
Yes, to the U.S. and also to other third countries.
Where can you find more information about data protection at Facebook?
https://www.facebook.com/about/privacy/
As a Facebook user, where can you adjust your advertising preferences?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do so, click on the following link and log in:
https://www.facebook.com/settings?tab=ads.
What is LinkedIn?
A social network for business contacts
Who processes your data?
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at LinkedIn?
https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy
As a user, where can you adjust your privacy settings?
As a registered LinkedIn user, you can adjust your privacy settings in your user account. To do so, click on the following link and log in:
https://www.linkedin.com/psettings/
What is Xing?
A social network for professional contacts
Who processes your data?
New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.
Will your data be transferred to third countries?
Yes, for the performance of the contract with Xing, if you have given consent, if it is necessary for the assertion, exercise or defense of legal claims, or if there is an adequacy decision pursuant to Article 45 EU GDPR or appropriate safeguards pursuant to Article 46 EU GDPR.
Where can you find more information about data protection at Xing?
https://privacy.xing.com/de/datenschutzerklaerung/druckversion
As a user, where can you adjust your privacy settings?
As a registered Xing user, you can adjust your privacy settings in your user account. To do so, click on the following link and log in:
